Bitcoin scams are everywhere. It’s important to be careful on the blockchain, but if you’ve lost your money to bitcoin fraud, we can help you on the road to bitcoin recovery. Getting your money back from crypto scams isn’t something you can do alone. Read more
Is your crypto broker the real deal? Is that ecommerce site with prices in bitcoin offering actual merchandise? The blockchain can seem like a jungle and you may find yourself asking, “Is crypto a scam?” Fortunately not all digital currency transactions are dodgy. Read more
Have you lost your deposit to a fake broker? Did a crypto merchant never deliver your item? Our advanced bitcoin recovery methods, including bitcoin forensics and technical crypto investigation, will hit bitcoin frauds in ways they never expected. Read more
Have you been a victim of romance scam? Where scammers are met on dating sites and pretend to be in a relationship and extort you for your hard-earned money. We can investigate your case and help you put your money back in your wallet - where it belongs. Read more
We have pioneered innovative strategies for tracing cryptocurrency across the blockchain, as well as pursuing chargebacks and other forms of restitution. Our dual mission is to facilitate the recovery of cryptocurrency by using state-of-the-art technology to conduct forensic blockchain investigations and level the playing field in the payments industry by improving the way consumers and issuing banks work to assess and validate disputes.
Everyday people need assistance and real protection when facing complex, authorized transactions gone bad. Not only do individuals with transaction disputes turn to us, but non-profit agencies, international financial institutions and banks seek our guidance as well. We invite you to view our frequently asked questions to learn more.
Visa®, Mastercard® and all other card companies provide consumers with the right to dispute charges. We will explain to you what they are and how to make use of them so that you have the best possible chance of getting your money back.
If your case does not meet the criteria for a chargeback, we’ll tell you up-front to save your time and resources. And if there is a more appropriate or affordable solution available, we’ll tell you what it is beforehand.
Credit card companies impose strict deadlines for submitting chargeback requests. But they can depend on a number of factors. We know what they are and we’ll make sure that you won’t miss them.
The merchant may very well object to your chargeback in a written response called a representment. That’s why it’s vital right from the start to proceed with the most appropriate chargeback strategy.
Disputes involving authorized transactions are complex. Every year, many of the institutions that govern your rights to dispute change their policies. Our clients gain from our team’s knowledge and expertise to fight for the best possible outcome.
Our strategies and expertise combine to provide Credit card disputes resolutions and credit card chargebacks and refunds a breeze.
Our teams consists of professionals with extensive financial, legal and regulatory backgrounds and dozens of years of experience. We have made it our business to assist consumers with complex credit card and debit card dispute resolution issues.
If you have been unsuccessful in receiving a refund from a merchant, including online investment schemes that you suspect were not actually provided, we invite you to contact us to learn more about our fund recovery services.
Complex credit card and debit card disputes can be quite challenging so it's advantageous to get professional advice. This is because Visa and Mastercard rules and regulations use specific dispute resolution codes that should be referenced, along with the specific supporting evidence, when presenting the case to the bank. Customer service agents at banks, therefore, must be convinced that you have complied with the requirements as determined by this specific code before they can process and approve your request.